REVENUE COLLECTION
The Department generates revenue by way of water fees from registered water consumers, mostly from urban areas of the State. Water fees from rural water consumers are collected by the WATSAN Committees which augment the internal resources of the Committees for O&M of the village water and sanitation facilities, and therefore, do not contribute to the Department revenue. The Department is striving to improve the service delivery and increase the quantum of water availability in urban water supply schemes through better O&M.
WATER SUPPLY CONSUMERS RULES, PROCEDURES AND TARIFFS
On revenue collection and related matters, the Department follows the Nagaland Water Supply Consumer Rules 1998, the rates of which have been revised w.e.f. 9th April / 2010 as under:
Application form for new Drinking Water Supply Connection
MoU by Consumers for supply of Water By PHED
PHED Nagaland Drinking Water supply Consumer Rules-1998(1st-amendment-2011)
| Sl. No | Item | Unit | Rate w.e.f. 01.04.2010 ( in Rupees) |
|---|---|---|---|
| 1 | Cost of application & MoU formats | 1 No. | 20.00 |
| 2 | Application fee for new normal connection | 1 No. | 100.00 |
| 3 | Application fee for temporary connection | 1 No. | 150.00 |
| 4 | Reconnection application fee for defaulters | 1 No. | 50.00 |
| 5 | Reconnection charges for defaulters | 1 No. | 250.00 |
| 6 | Security deposit (refundable) | 1 No. | 1000.00 |
| 7 (a) | Water charges for metering system | ||
| (a) Domestic use | 1000 litres | 50.00 | |
| (b) Commercial use | 1000 litres | 100.00 | |
| (c) Industrial use | 1000 litres | 150.00 | |
| (d) Meter fee PM | 1 No. | 30.00 | |
| 7 (b) | Non metering system | ||
| (a) Domestic consumer | 1 Point | 100.00 | |
| (b) Commercial consumer | 1 Point | 350.00 | |
| (c) Industrial consumer | 1 Point | 500.00 | |
| 8 | Penalty for late payment of bills | 2nd Month | 10% of arrear |
| 3rd Month | 25% of arrear | ||
| 9 | Reservoir 2000 litres provided | 1 No. | 200.00 |
| 10 | Meter Testing fee | 1 time | 50.00 |
MEASURES FOR MOBILIZATION OF WATER REVENUE
- Verification of water revenue collection system in major urban towns by Department appointed Revenue Review Teams. Findings and suggestions of the teams help improve revenue collection system and service delivery to water consumers.
- Identification of unauthorized pipe connections, tampering of water pipes and pilferage of water by unauthorized connections, when detected, are registered and served with water bills. Efforts are on to plug tampering of pipes and water pilferage with the support of local ward authorities.
- Commercial establishments such as hotels, restaurants, private schools, private clinics etc. which are registered as Domestic Consumers are brought under Commercial Consumer category.
- Employees in-charge of water distribution system and revenue sections are sensitized on the importance of delivering better services to the consumers.
- Introduction of water metering system for rationalization of water usage and billing.
Application for new connections from interested consumers can be submitted in the form prescribed by the Department. The Department shall supply the application form along with the Agreement form on a written request duly accompanied by a sum of Rs. 20/- (Rupees twenty) only addressed to the Executive Engineer concerned.
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